Terms & Conditions

 

 IP?

Customs Charges?

 

 

Receiving Damaged Goods 

It is the buyers responsibility to check all items immediately upon receiving. 

If your order was received damaged in transit please email us with:

  • A clear description of the damage
  • Supporting photographs of the damage to the item
  • Clear image of the packaging including shipping label

 

    This must be reported within 24 hours of receiving goods. Failure to report any damages within this timeframe may void any transit insurance for your goods and therefore a resolution may not be provided.

    All damaged goods will be required to be returned to us with the original packaging. If the original packaging has been disposed of we may be unable to proceed with your claim.

    If your order has visible mishandling to the packaging please refuse it and do not accept the delivery from the driver. This will prompt the carrier to return the goods to the closest depot for resolution. 

    Framing

    Framed pieces are stretched and mounted into a Tasmanian oak floater frame with d-rings and hanging wire so it is ready to be hung. 

    Unframed pieces are sent rolled safely in a waterproof mailer tube. Then you can take this piece to a local framer of your choice to be easily framed.

    TERMS

    By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content

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    TERM AMENDMENTS AND CHANGES

    We reserve the right to change any of the Terms and Conditions displayed on this Website (including Our Privacy Policy Manual) at any time by notifying You through this Website that We have done so. By continuing to use this Website it shall be deemed that You agree to be bound by the amended terms and conditions as notified and posted on the Website.

    Use this text to share information about your brand with your customers. Describe a product, share announcements, or welcome customers to your store.

    Use this text to share information about your brand with your customers. Describe a product, share announcements, or welcome customers to your store.