Do you do commissions?
Collaboration and commissioned artwork enquiries are welcome.
Please email email@example.com for further information.
FRAMING AND MOUNTING
What framing options are there?
If you select the artwork with “NO FRAMING” - This piece is sent rolled safely in a waterproof mailer tube. Then you can take this piece to a local framer of your choice to be easily framed to your own liking. If you are planning on waiting a while to complete framing, I would suggest storing the piece unrolled and laying flat.
If you select the artwork with “WOODEN FLOATER FRAMED” - Then your piece is professionally stretched and mounted into a Tasmanian oak floater frame with d-rings and hanging wire so it is ready to be hung.
SHIPPING & ORDERS
Can you ship original paintings worldwide?
Yes, shipping original artworks around the globe is easy and safe with DHL.
How much is shipping?
Global Shipping UNFRAMED rolled in a mailer tube - $90 AUD
Global Shipping FRAMED for pieces under 125cm x 125cm - $300 AUD
Global Shipping FRAMED for pieces over 125cm x 125cm - $500 AUD
Free Local pick up from Caringbah, NSW, 2229, Australia
How long will it take for my Artwork to arrive?
Please allow 1 - 2 week shipping time for unframed pieces and 3 - 4 weeks for framed pieces, You will receive an order confirmation as soon as your art print has been shipped.
Please note, If you do have a particular date in mind that you need your piece then please don’t hesitate to email firstname.lastname@example.org so we can help work towards this date for you.
How can I track my order?
Once your order has been shipped you will receive a notification advising you of your tracking number along with the freight provider details.
Didn’t receive a confirmation of order?
If you have not received a confirmation email from us, please check your spam/junk mail folder.
If you are still unable to find a confirmation of your order, please contact us at email@example.com
Can I return my Artwork?
Due to the heavy textural nature of megs art process slight cracks can show up in the layers. These details are celebrated and are not considered a flaw and enhance the beautiful textures of each piece.
Cancellations to orders can only be made within 24 hours of purchase.
At this point in time I do not accept returns due to change of mind, however if you have any problems with the piece upon receiving , ie damage etc please contact me directly at firstname.lastname@example.org or on whatsapp +61 4 272 25386
NEED MORE HELP?
Buying original art can be a personal experience and so we understand that you might need a little more help to make a final decision on a piece. If have any questions then please contact Meg directly on email@example.com